Easy Phone Order


3 Easy steps to order your prescriptions and other pharmacy items
  1. Search for Shellharbour Village Pharmacy or go to www.svpo.com.au
  2. Select the ORDER NOW icon to fill in the form and items you require
  3. Take a picture of your prescriptions which gets sent to the pharmacy
Have a look at easy to use guide here
Once your order is sent, the pharmacy will contact you
  • You will get a call from one of our pharmacists within 60 minutes to confirm your order and discuss any information regarding your medicines.
  • Payment will be collected over the phone
  • A delivery time frame will be determined
  • FREE delivery for everyone, Illawarra wide
Regarding your order
  • The pharmacist will oversee ALL medicine purchases to ensure that you are receiving the optimal treatment for your needs
  • For any new medications, the pharmacist will include product information and will call you to discuss how to use your medication.
  • When we reach your house, we will leave the items at your doorstep, walk back at least 2 metres and wait for you to accept your items.
  • Please leave any prescriptions for us at the door and we will pick them up after you have closed the door
  • Please ensure you are home during the delivery time frame to accept your items
  • If you place an order outside our trading hours, we will contact you within 60 minutes of our next trading day
Ways in which you can help us:
  • If you have repeat prescriptions, please leave them at the pharmacy
  • If you have a new prescription, take a photo of it (via our ORDER FORM) and send it to us so that we can have it ready for delivery. We will then pick up the prescription from you when we deliver all your items

  • When ordering items, whether they are prescriptions or anything else, please order ONE MONTH’S SUPPLY.
  • We have been assured by ALL THE SUPPLIERS and MEDICARE, that if we order in ONE MONTH QUANTITIES, we will be able to sustain a steady flow of medications for all Australians